This policy explains how Flexispot handles information submitted through the website, including B2B inquiry forms, support requests, quote briefs, and general contact messages. We collect only the details needed to understand the request, route it to the right team, and respond with relevant product or service information.
Inquiry forms may collect name, email, company or institution, workspace size, project notes, and related contact details. Support messages may also include model names, order references, installation timing, or product documentation needs. Website analytics may record general usage information to improve navigation and page performance.
Submitted information is used to respond to requests, prepare project guidance, provide documentation, coordinate support, and improve Flexispot website content. We do not sell inquiry data. When regional partners are needed to fulfil a request, we share only the information required to respond to the project.
Project records are retained for a reasonable business period so buyers can revisit specifications, support issues, or documentation requests. We use administrative and technical safeguards appropriate for B2B contact data, but no online system can be guaranteed perfectly secure.
You may request correction or removal of contact information by contacting Flexispot support. Some records may be retained where required for legal, accounting, warranty, or legitimate business purposes.